Last updated 11/10/2020
COVID RELATED HOUSING AND FINANCIAL ASSISTANCE PROGRAMS
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This guide provides an overview of the larger Covid-19 rental and financial assistance programs, applications and document requirements.
Applicants should know that:
In deciding which programs to seek assistance from, applicants should consider:
Applicants should know that:
- Program application and documentation requirements differ for each program.
- For example, the City and County of Honolulu is requiring bank statements whereas the State CARES program is only requiring bank statements if other documents are not available to show loss of income.
- The types of assistance available differs between programs.
- For example, Hawaii County will provide up to $2,000 per month in mortgage assistance and the State CARES program will provide up to $1,500 for residents in Hawaii County for mortgage assistance, but only if assistance results in a loan modification.
- Only one program can be used to pay for a particular cost for a particular time period. Applicants should be able to access assistance for different months from different programs or in the same month for different kinds of assistance.
- For example, an applicant should be able to get rental assistance from the State CARES program and utility and child care assistance from the City and County of Honolulu CARES program for August.
- Applications can be made for multiple programs and must be made to access the different programs (i.e. State CARES and City and County of Honolulu CARES; State CARES and County of Hawaii CARES), but applications should not be submitted for the same program through different vendors (i.e. application for State CARES to both Aloha United Way and Catholic Charities).
In deciding which programs to seek assistance from, applicants should consider:
- What expenses they have that need to be covered;
- How much is available from the different programs they might be eligible for;
- Whether they can get access to the information that is needed for the application; and
- Whether they can get access to the documents that they need for the application or if not, they are able to seek assistance to get those documents.
Application and Document Requirements
IMPORTANT: Applicants should do their best to fully complete the application and gather the documents that they need to ensure quicker processing of the application. Not having the required documents or fully completing the application can lead to significant delays.
Information for Applications
Most applications require the following information:
- Name
- Property Address
- Household Members, including names, relationship to applicant, date of birth, last 4 digits of SS# for all adults (or last 4 digits from any ID), and current gross annual income
- If previous financial assistance was received, from where, for what, how much and the dates for which the assistance was received for
- Covid-19 impact information: job loss, reduction in hours, furlough, self-employment revenue reduction amount
- Monthly Rent, Mortgage or HOA Amount
- Type of assistance requested for rent, mortgage, HOA, child care, elder care, utility bills
- Amounts owed for rent, mortgage, HOA, child care, elder care, utility bills
- Landlord/Property Manager, HOA, Mortgage Company, child care, elder care, or utility contact information (phone number, email address)
Documentation
Applicants should do their best to collect the information listed below.
- Photo identification
- Proof of Household Income, for all members receiving income: paystubs, unemployment certification with weekly benefit amounts, financial assistance statements, W-2s or tax returns
- Proof of Covid-19 impact for all household members:
- employer letter noting layoff, reduction of hours, or
- unemployment certification or proof of application,
- pre- and post-Covid-19 pay stubs, or
- pre- and post-Covid-19 bank statement showing loss of income (City and County of Honolulu requires), or
- a letter certifying Covid-19 impact, if no proof is available (state program only, possibly others)
- Current lease, expired lease, or any other documentation of lease (evidence of past rental stubs), if applying for rental assistance
- Late notices from landlord/property owner, HOA, mortgage company, utility
- Bills or statements depending on assistance requested (HOA statement, mortgage statement, utility bills, child care bills, elder care bills, etc.)
If applicants have made their best efforts to get the documents or the required documents do not exist, applicants should reach out to the individual programs to see if alternate documentation will be allowed.
Contact Information:
Legal Aid Society of Hawaii
924 Bethel Street
Honolulu, Hawaii 96813
(808) 536-4302
www.legalaidhawaii.org
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