*Don’s mother unexpectedly passed away in March 2023, leaving him and his sister shaken and feeling lost.
In addition, due to her unforeseen death, there was no plan in place as to who would become the legal caretaker of Don’s sister, a minor. “I had little to no knowledge of anything pertaining to becoming a guardian to my sister,” said Don, who was the obvious choice as the next of kin. He was happy to do so despite financial challenges and the care of a pregnant wife. Don’s 17-year-old sibling especially needed to have a guardian to reinstate the Supplemental Security Income (SSI) benefits she was receiving while their mother was alive, and to receive survivors benefits after she passed away. The disability/SSI benefits stopped because she was a minor. (Their mother had been receiving the SSI for her). Adults and children may be eligible for SSI if they have little or no income/resources, have a disability, blindness, or are 65 and older, while “survivors benefits” are paid to widows, widowers, and dependents of eligible workers. The financial benefit will be useful for Don’s sister who is still in school. It will also ease the burden of responsibility for Don and his growing family. Good thing Don reached out to Legal Aid in August 2023. “He was stressed when we met him in person,” said Legal Aid Paralegal Shaela Marie Garces. “He felt lost and had no direction. It was constantly on his mind. He was concerned in getting it done before the birth of his child.” Without the guardianship papers, Don would be unable to reinstate the SSI and get survivors benefits for his sister. After drafting the initial pleading, Legal Aid Family Law Managing Attorney Makia successfully represented Don in court. Less than two weeks after the hearing, he received the official papers. He is now his sister’s legal guardian! “Don looked relieved, the whole family looked relieved,” said Shaela. “It was taken care of in a timely manner and before his wife gave birth.” “Legal Aid made the process of guardianship easy and stress free,” said Don. “They gave me assistance and helped me gain the knowledge about court and guardianship processes. I was able to get the help and documents submitted in order to complete the guardianship for my minor sister.” Due to Legal Aid's help, Don's sister received $3,000 worth of back pay of survivors benefits and is now receiving her monthly SSI benefits. She is also doing well as a high school senior and resides with him and his family. And, as of this publication, Don's son just turned 3 months old. “It was a joyful feeling that I got to see the outcome of the case,” said Shaela. “Don was pleasant to work with. It is great to see good people see the outcome of their work. It reminded me why I love working with Legal Aid.”
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There is power in persistence. Never, never, never give up, said Winston Churchill.
Gina persisted with the help of Legal Aid, and now she has a testimony of successfully getting her social security back pay. Gina is a Native Hawaiian from Hawaii Island facing health and disability challenges. She travelled regularly to Oahu for doctor’s appointments. During one of her visits, her doctor suggested that she reach out to Legal Aid for assistance in filing for social security benefits. “I didn’t know what to expect and what to do,” recalled Gina when talking about her meeting with Legal Aid Paralegal Lisa Webb, Kona office. It was her first time seeking Legal Aid’s services. “Lisa has done a great job for me,” said Gina. “She was always there to answer my questions and let me know where I stand.” Gina had applied for Supplemental Security Income (SSI) and Social Security Disability Insurance (SSDI) in July 2020 with Legal Aid’s help. The Social Security Administration (SSA), however, denied her three times, claiming she was not qualified as a disabled person under the rules of SSA. Gina felt helpless and frustrated. “After I got denied the third time, I told Lisa I was going to give up,” she said. “Lisa said to try again. When she pursued it, it went through. She was there since Day One of this process.” Good thing she stayed with Legal Aid and trusted our expertise. “We had a hearing before the administrative law judge in May 2023 and Gina was given a fully favorable decision. I am very happy for her,” said Lisa. “We were able to prove that she had a disability and has been unable to work. SSI finally agreed.” Gina’s SSI back pay from August 2020 to July 2023 was over $21,000 but the State reclaimed half, leaving her over $10,000 worth of back pay. “I feel good to know that I am able to get that back pay,” said Gina. “It’s really going to help me out by taking care of me. With all my complications right now, I don’t know if I am able to get back to work. But sure, I would love to.” In the meantime, there are more battles to be won as SSA calculates Gina’s remaining back pay for her SSDI, which would be an additional several thousand dollars, according to Lisa. (Currently, Gina is getting a monthly SSDI benefit; she doesn't qualify for SSI since the SSDI is greater.) Her resilience paid off. Gina is less worried now. She is happy to be with family on Hawaii Island where her children and grandchildren live. “If I didn’t get help, I don’t think I would have gotten anything, I would still be trying,” she said. “And maybe I would have given up. Thank you to Legal Aid for helping me.” “I was scared, that’s why I reached out to Legal Aid,” said Dennis, a senior facing the daunting prospect of eviction with a mere 45 days to relocate.
He had mobility issues and lived alone in a one-bedroom apartment. His only source of income was from social security benefits. The Landlord wanted to get the property back. According to law, he is allowed to evict a tenant as long as the tenant is on a month-to-month rental agreement and is given 45 days to relocate. In addition, the landlord wanted Dennis to pay a half-month’s worth of back rent, damages to the unit and cleaning fees. Frustrated and confused, Dennis connected with Legal Aid for assistance in January 2023. He needed more time to vacate the property. Legal Aid Staff Attorney Casey Shoji and Paralegal Pua Marquez from the Housing Unit worked as a team, intervening and skillfully mediating with the landlord’s attorney to extend the eviction timeline. “The notice to vacate posed several issues because Dennis had limited income and mobility,” said Pua. “It was difficult for him to move out in such a short time. He was scrambling for help.” “His future was unclear, he didn’t know where he was going, he didn’t know how to move himself,” added Casey. “He told me he couldn’t lift things, too. That’s why he was scared. Dennis didn’t know what was going on and what was going to happen to him.” A two-month extension was granted, plus a few more days, as negotiated by Casey. During this time, Dennis’ case worker secured a place for him in the McCully area. Movers came one weekend and transported as much as they could in the new apartment. Casey also successfully negotiated with the landlord’s attorney to dismiss the back rent, and cleaning, damage and attorney fees. They agreed. The case was dismissed! “Good thing we have resources to help Dennis. That is the key,” said Casey. “Dennis was really happy; he was really grateful. It was like a weight was lifted off of his shoulders. I remember I went to get something signed by him. He looked like he was living comfortably in his new place. He looked pretty good and comfortable in his unit, chilling out with his friends.” “The help Dennis received from Legal Aid was definitely above and beyond,” Pua added. “Evictions can be challenging for our clients, but we genuinely care. We cared for his situation and that helped him calm down a lot. I was happy with how things ended for him.” “Legal Aid helped with my eviction case,” said Dennis. “Thank God for Legal Aid. They were a big help.” Denise had been navigating the complex and often daunting world of Social Security benefits since 2015.
Her disabilities prevented her from working full-time, and her initial attempts to get Supplemental Security Income (SSI) and Social Security Disability Insurance (SSDI) were met with challenges and setbacks. “I was discouraged and extremely frustrated,” Denise said. “I was worried that nothing was going to come out of my efforts because it was taking so long.” Legal Aid Paralegal Lisa Webb, Kona Office, took on Denise’s case, patiently going through several hearings and appeals. Lisa refused to give up until the result was favorable. “I was denied four times!” recalled Denise, who was grateful for Lisa’s unwavering commitment. “She worked with me, that made a difference. She helped me until something came out of it. Even after getting denied, Legal Aid took it right back.” “Denise has been able to manage a part-time job only for the past couple of years,” said Lisa. “That is also what I believe changed the administrative law judge’s mind: when I opined that we do not argue that she can't do some work but that she cannot do full time work.” The outcome was nothing short of remarkable. In June, Denise was granted over $38,000 in SSI back pay from May 2015 through August 2021 (when she got married), providing her with a financial lifeline that she desperately needed. This allowed her to meet basic needs such as food, shelter and clothing, as well as pay for necessary medical bills. The next battle is to get her disability benefits. “Since the judge deemed Denise disabled back in April 2015, she will be eligible for the SSDI so she is filing a new application,” said Lisa. “If she is awarded the SSDI, she will get that back pay as well.” It has been a long road for Denise but she is optimistic, especially with the help of Legal Aid. “We won the last time and Lisa is still with me,” she said. “I almost gave up but even when I wasn’t on it, she was on it. I know that staying with Legal Aid is going to help me because we got through one and it was successful.” “I am very happy; I feel blessed,” Denise added. “Legal Aid took away some of my worries. Just this happening, the successful outcome and the way it happened, it gave me more hope in Legal Aid.” How does one acquire a Hawai‘i driver’s license? Start an application at DMV.
This seemingly simple task had been an ongoing source of frustration for Patti, as she had made multiple unsuccessful visits to the Department of Motor Vehicles (DMV) on Maui. The core issue was missing ID documents from another state. She needed to get those first and get a Hawai‘i State ID before she could even start applying for a driver’s license. “I found myself at a dead end,” said Patti, a resident of Kihei, Maui. “The DMV would not accept my current ID documentation although they previously did in 2010.” Patti, who was also battling cancer, was extremely frustrated, worried and anxious. She didn’t know what to do, she said. She lived by herself and had no one to turn to. Good thing she reached out to Legal Aid. “She called our intake hotline,” said Paralegal Kim Tiempo, Maui Office. “She’s been trying to get her driver’s license for over a year. She needed a Hawai‘i ID to get her benefits, especially since she is going through cancer. Her Oregon license was also about to expire.” Kim took swift action, reaching out to the courthouse in Oregon to secure the necessary documents on Patti’s behalf. “She had to prove who she was,” said Kim. “It was challenging because Patti’s mother had changed Patti’s name and then Patti got married and had another name change. She had to go to court to tell them that she was who she was.” The process of getting Patti her ID had previously left her feeling disheartened, but with Legal Aid’s intervention, she finally had someone who knew the law and who was also her advocate. In March 2023, Patti successfully obtained her Hawai‘i ID. “We helped her prove her identity and this validated who she was,” said Kim. “We just had to know who to write to and we were able to do that for her.” Patti felt relieved. With her ID, she could apply for a driver’s license. More importantly, she can sign up for public and medical benefits. “Sadly, she is not well today, but this victory has made her life more stable,” Kim said. “I think her quality of life would not be as good and she probably wouldn't be able to access services if she didn’t have a State ID.” “Legal Aid helped me with my ‘next steps,’" said Patti. “Kim could not have been more professional in her dealings with me. I sincerely appreciate her assistance in reaching the desired outcome as I had no idea what to do next. It was a pleasure working with her.” *Keilani’s neighbor, who had moved into the neighborhood in 2007, constantly complained about her daughter’s boyfriend, the family dog, and Keilani’s son *Jordan.
“I tried talking, but I couldn’t seem to reason with him,” said Keilani. “He continued with his accusations. He’s just an awful person.” Through the years, police responded multiple times, each time confirming that there was no evidence for the complaints. Keilani managed to handle the false accusations without getting lawyers involved. Her daughter moved out eventually. One day, Jordan marched over to the neighbor’s house and yelled and screamed at his door. Frustrated and fed up with being the focus of the neighbor’s ire, he had a breakdown, recalled Keilani. This resulted in an eviction case against Jordan, which was brought by the AOAO (Association of Apartment Owners). They wanted her son evicted and Keilani to pay attorney fees and costs. “I was frustrated and angry,” Keilani said. “He’s a retired man who doesn’t have anything to do and was obsessed with everything. He’s got cameras all set up around his house and he was always watching his monitors. Everything gets on his nerves.” Good thing, Keilani reached out to Legal Aid for assistance. Legal Aid Managing Attorney Russ Awakuni discovered crucial loopholes in the AOAO’s demands. He successfully negotiated a settlement to cancel Keilani’s legal fees if Jordan voluntarily moved out of the property. The Board of Directors representing the AOAO agreed, and the case successfully closed in July 2023. “I am very happy with the result and impressed with how my case was handled,” said Keilani. “If it wasn’t for Legal Aid, I would have had to pay legal fees that I couldn’t afford - legal fees for my attorney, and the attorney fees of the association. Legal Aid helped me by negotiating a settlement agreement with the Board of Directors that was very favorable to me.” Now that her son has moved out and the neighbor has one less person to complain about, Keilani’s life is a bit quieter, she said. “There are still other concerns to deal with but I’m glad I did not have to pay anything,” she said. “If it’s a legal issue, I know now to call Legal Aid. Everybody should be able to afford to defend themselves in court, but not a lot of people can. I was able to because of Legal Aid.” “We are very pleased with this result for the family,” Russ said. *Laura endured years of abuse from her husband before she filed for divorce. It started when the children were toddlers; now they are teenagers.
“Something happened and he had a mental crisis,” said Laura’s primary advocate Paralegal Haunani Magalianes, Legal Aid Hilo Office. “She tried to work with him, but he never came back from it. The domestic violence became worse.” When her husband disowned their two kids and abandoned them to live on the streets of Hilo, that’s when Laura knew it was time to separate and file for divorce. “I had no idea where to start so I called Legal Aid for help,” said Laura. “The lovely Haunani helped me every step of the way.” Laura reached out to Legal Aid in April. By then, her divorce papers were already filed, but her husband had not responded to the papers. “She did not know what to do,” Haunani said. “All she knew is that she wanted to do the right thing and raise her kids in a wholesome and healthy environment. She was desperate for assistance and needed to get on with her life and her children’s lives.” With the help of Legal Aid, Laura filed for a default motion which allowed her to proceed with the divorce without requiring any response or participation from her husband. The court granted her request and finalized the divorce in June, settling the division of all joint account and assets. “Laura was extremely relieved,” Haunani remembered. “My clients, when they get divorced, they usually have tears of relief and give me huge hugs. That happens a lot here in Hilo. They don’t know what to do legally when they get to a certain point so when we are able to get things done for them it’s a big win.” The consequences would have been dire for Laura had she not gotten a divorce. There was too much at stake for her and her children’s safety. “This is why I do what I do - for ʻohana like Laura and her children,” Haunani said. “I want to help them feel secure and get them out of unsafe situations because there is no reason to not feel safe in their homes, to not feel safe driving the street and not feel safe at night.” Laura is now happily raising her children and providing for them as a single parent. She is able to move forward and can sleep at night knowing they are safe. “Due to Legal Aid’s help, I got divorced and now trying to better my life and my children’s,” she said. “Thank you for your help.” Losing a loved one is never easy. But imagine going through such a traumatic experience and then having to face another daunting task – taking care of a young child.
That's exactly what happened to *Wilma and her husband when their 40-year-old daughter passed away unexpectedly, leaving behind a three-year-old son. With the father not being willing or capable of raising the child, Wilma knew she had to act fast to ensure her grandson didn't end up in the foster care system. “I was in a quandary dealing with the death of our daughter and the uncertain future of her son,” Wilma said whose daughter had been living with them since she was separated from her husband. “Wilma’s biggest worry was that the child’s father was unpredictable,” said Staff Attorney Mary Pascual who was their primary advocate. “He has never seen his child and even though he had no interest in keeping him, he would say that he would take his son. Their worry is that he would take him one day all of a sudden.” Good thing Wilma and her husband reached out to Legal Aid. Mary helped them understand the intricacies of the law and gave them guidance throughout each step. “Legal Aid helped me understand the options, whether to go with guardianship or adoption,” said Wilma. “Guardianship would permit the father to take him at any time. Our undertaking would be adoption, taking full responsibility and custody of our grandson and free of interference from a vacillating father in name only.” The greatest obstacle was getting the father to consent to the adoption. He initially had several conditions such as his child keeping his last name and him seeing his son on certain days. The delay and indecisions frustrated Wilma. Ultimately, the father agreed to sign the adoption papers under the condition that his son retained his last name. “We reluctantly agreed to his stipulation but… we believed that our grandson’s immediate safety and security has precedence over this,” Wilma said. In May 2023, Wilma and her husband officially became the legal guardian of their beloved grandchild! “I was very happy that this whole case went through,” said Mary. “This is the type of case that you would see in foster care. It would have taken them time, and the father would have had the time to take the child away from them.” The couple now feels at peace. They are confident about their grandson’s safety, well-being and future, and are looking forward to getting him enrolled in pre-school. Several years ago, somewhere in a neighborhood on Oahu, *Vanessa had quietly struggled in her marriage.
Her husband was violent towards her, causing her significant distress and fear for herself and her kids. It was an extreme case of physical and psychological abuse. In 2019, knowing that she could no longer continue living under such conditions, Vanessa sought the help of Legal Aid for a divorce and a TRO against her husband. Thanks to the diligent work of Staff Attorney Malia Alexander, a five-year Order for Protection against her husband was ordered by the court. This kept Vanessa and her children within a safe distance from him. Later, when Vanessa asserted a claim to her share of marital property, her husband retaliated by seeking to dissolve the Order for Protection. Managing Attorney Makia Minerbi successfully represented her. The court denied her husband’s motion, adopting Legal Aid’s argument that he had failed to allege a material change in circumstances, thus the Order for Protection would stand. “Vanessa felt relieved after the court’s decision because she didn’t want him through her door to drop off the kids,” explained Makia. “Before I came to Legal Aid, I knew very little about Hawai‘i Family Law,” said Vanessa, an immigrant whose first language is not English. “Legal Aid helped me understand the process and legalities of divorcing with children.” “Legal Aid changed my life,” she said. “I was comfortable asking questions and voicing my concerns without judgement. Everyone, not only myself but all parties involved, were treated with respect.” *Gabby, a part-Hawaiian single woman, used to live on the beaches of Waianae.
After over a decade, she finally afforded a two-bedroom apartment (shared with her brother) with assistance from the City and County’s Section 8 housing voucher program. To make sure she kept the apartment, Gabby religiously paid $85 every first of the month. The supplemental Section 8 housing voucher also arrived earlier than the due date. One day, to Gabby’s surprise, there was a notice on her front door informing her of late fees of $2,000, which were accumulated over two years. She was confused; she always paid on time and the housing voucher was always early. “When I saw the letter, I started to cry,” Gabby recalled. “I called the office right away but I did not get any call back. I even sent a certified letter and it came back with a ‘return to sender’ note. I was panicking.” For the next three weeks, Gabby tried to reach the property manager’s office for an explanation. There was no response. In the meantime, she also looked for financial assistance for the $2,000 she allegedly owed. If she didn’t pay the “late fees,” she feared she would be houseless again. Good thing Gabby contacted Legal Aid. In December 2022, Managing Attorney Russ Awakuni became her primary advocate. Russ immediately scheduled a meeting with the property management office’s resident manager and supervisor after receiving Gabby’s pertinent documentation and paperwork. “Russ clarified everything; I just listened to what he had to say,” said Gabby. “He had the lady on the computer and asked her how the breakdown went. He brought up the payment being encoded and who puts it in. They said they do only when they have the time because they are short-staffed and really busy in the office.” “We learned that the accounting department did not have the Notice of HAP (Housing Assistance Payment) contract in their files, so they held the checks and did not apply the monies to Gabby’s account,” Russ said. “Once they received a copy of the Notice, the issue was resolved and she was happy and relieved.” Due to Legal Aid’s help, Gabby did not need to pay any late fees and was able to stay in her apartment. Also, she decided to pay her monthly rent a few days earlier to avoid the same issue from happening again. She is no longer worried about the possibility of getting evicted and going back to the beach as a houseless person. “You know, Legal Aid is a miracle; they helped me live,” said Gabby. “I think that they’re awesome. They’re very helpful. My attorney worked really hard. I tried to make it easy for him to help me by doing the legwork and giving him all the papers that he needed.” Gabby now feels at peace, relieved and validated. She is focused on staying healthy and providing for herself. “I’m very happy. I would recommend Legal Aid to anybody who needs legal help.” |
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