After 15 years of separation, Frank Enos, 61, finally got his closure – the divorce papers that legally terminated his 25-year marriage. His wife had left him in their Mountain View home on Hawaii Island and moved to Kona. She took their four children with her.  

“They had a bad history and there may have been domestic violence,” according to Haunani Magalianes, Paralegal, Hawai‘i Island Office. 

Frank had been trying to get a divorce for a long time but Hawai‘i Island didn’t have pro bono lawyers that could represent him. The last lawyer he talked to lost his license. He was frustrated.

Frank thought the divorce would never happen until he connected with Legal Aid. We opened his case in March 2022 and closed in September.

It was an uncontested divorce, there was no hearing, and his estranged wife quickly signed the divorce decree. 

“He was pretty high strung and stressed when he first came to us because this has been going on for a long time,” Haunani said. “But when I talked to him after the case was closed, he was low key, and seems happy and very thankful.”

Finally, the weight of uncertainty was lifted off of Frank’s shoulders.

Though his income is very minimal, he can now send financial support to one child who is still under 18. (He was unable to send child support before because he did not know their address.) His life is now more stable.

“Legal Aid helped me to sleep better at night,” said Frank. “They were a very big help. I could never get my divorce if it wasn’t for the help from Legal Aid. Thank you very much.”

Access to legal services is extremely limited on Hawai‘i Island (including other neighbor islands) making it difficult for many elderly and low-income individuals get a divorce decree, said Haunani.

“Legal Aid is very vital in every community,” she added. “We don’t have attorneys here to represent people with no financial means. Some start their cases but there is no closure. So when we can come in and help our seniors, it is a good feeling.”

All *Ramona wanted was for her son to be safe, which means having sole physical custody. She also wanted him to be heard, and to be happy, which includes a relationship with his father – Ramona’s ex-husband. If not a close relationship, at least a decent one.

We’re excited to report that after working with Legal Aid, Ramona was able to come to a custody agreement with *Raffy’s father, which started to repair the strained relationship between Raffy and his dad. 

Though Ramona agreed not to have full custody, her son Raffy ended up deciding to spend summer vacation with his dad on the mainland.

Legal Aid’s representation in court had made Raffy feel heard and seen by people, especially by his father.

It started with a temporary restraining order (TRO). Ramona was referred by the Child, Welfare and Family Services (CWS) in October 2020 after a huge altercation. Raffy reported that his dad *Simon had grabbed him and covered his nose and mouth, prompting Ramona to take legal action.

“We filed an emergency custody motion seeking for Ramona to have sole custody of Raffy,” said Emily Hills, Staff Attorney, Family Unit. “Current situation that time was joint custody.  The 50-50 was only on paper because Raffy only spent weekends with his dad, but his dad kept threatening to enforce the prior 50-50 time-sharing order, which would have been very detrimental for Raffy.”

The TRO was filed, as advised by CWS. However, upon further investigation, it was discovered that what had occurred was a one-time incident. CWS did not believe there to be an ongoing threat of abuse to Raffy and the case was dismissed.

“Raffy didn’t know how to respond to his situation and was suffering from serious depression and self-harming thoughts,” observed Emily. “So during the TRO process while Ramona had full custody, we requested a step-up custody schedule to ease the boy into spending more time with his dad. We also requested a court order for him to go to therapy. Raffy had been threatening suicide because he was unhappy at his dad’s house.”

Emily represented Ramona in court, showing up in several hearings to negotiate with Simon’s lawyers who did not approve of the therapy and wanted to continue the 50-50 custody despite the actual practice of dad visiting only on the weekends.

“I feel like this is the kind of case where full representation ended up helping the family,” said Emily. “When the other side is represented, Legal Aid has the opportunity to even the playing field. This is the case where the child needed to have a voice and mom wanted to make that happen because we were able to do full representation. Believe it or not, that seems to have made a bigger help.”

The full-rep process included a continuance, negotiations, helping Ramona navigate the file pleadings, and talking with CWS. Ultimately, Ramona was able to get Raffy enrolled in a private school that would be a better fit for him, and we were able to negotiate Simon’s agreement to have Raffy change schools, which greatly improved his happiness.

“My son is no longer running away from his dad like he did before which is relieving for me,” said Ramona. “He even told me that, although the court did not let him live with me full-time like he'd asked for, it at least made his dad ‘change’. So long as he perceives his dad as a changed man, I'm okay.”

It was a good new chapter for all of them, as the case was successfully closed in October 2022.

“What made Ramona happy with the case was that we gave Raffy a voice,” said Emily. “He was able to talk to custody investigators and air his opinion. He felt listened to, he knew that his mom was fighting for him. And once his father said ‘you don’t have to be with me’, that’s when Raffy wanted to spend time with him.”

Raffy is currently going through therapy and his mental health is better. Although he continues to struggle with emotional regulation, according to Ramona, his depression seems to have subsided.

“I don't know what the future has for us, but I sincerely hope that Raffy will have a better life ahead," said Ramona. "As hard as the whole journey has been, particularly for him, I am optimistic and hopeful that his tomorrow will have a better outcome for him. I am very grateful Emily is the one I travelled this emotionally painful journey with."

"Through all this, I was fortunate to have Emily as my attorney,” Ramona added. “I will always be grateful that I found in her someone I could talk through the hardest times of my life.”

Long-time Legal Aid donor Susan Ichinose has a legitimate reason to believe that she is investing in something worthwhile – she has seen the organization up close and personal as a member of its Board of Directors.

Susan served on the Board from 2005 to 2017, holding several positions such as President (2013-2014 and 2014-2015), Vice-President (2007-2008, 2008-2009 and 2012-2013) and VP-Secretary (2011-2012). She described fellow members as “effective, socially conscious, and sincere.” And that’s everyone, she says, not only lawyers but community directors who represented the clients.

“I believe strongly in Legal Aid,” says Susan, who saw the organization transition through leadership, including the rise and growth of Nalani Fujimori Kaina, Legal Aid’s Executive Director.

“Nalani is a dynamo and a game-changer. She is a strong administrator, but more importantly, she is a visionary. She sees things and people not just as they are but as what they can be. Beyond the bounds of Legal Aid, she can be a future leader of Hawaii if she so chooses. Getting to work with her, and to know her, has been a privilege that I may not have experienced but for my service on the Board.” 

Susan is a former career commercial litigator who now concentrates entirely on neutral work – as an arbitrator, mediator, independent factfinder and workplace investigator, and expert witness. For public service, she was elected by members of the Bar to sit on the Judicial Selection Commission (2008-2014), and served as its Chair (2012-2014).  She recently served as a member of the Judiciary's Civil Justice Improvements Task Force, and has been a Board member of the Mediation Center of the Pacific since 2018.

​How did you find out about Legal Aid?

It’s a renowned national organization with a long history of providing free legal services to needy persons in the community. So I've known about Legal Aid for a long time, even before I became a lawyer.

Why did you decide to become a Board member?

Like many lawyers, I believe strongly in community service. Legal Aid is definitely in the forefront of that. And so when the HSBA called for nominees to serve on the Legal Aid board, I was happy to volunteer and honored to be selected.

Describe your experience serving on the Board.

It was a tremendously rewarding experience to serve on the Board.  I got a chance to contribute to Legal Aid's meaningful community service, and was rewarded also by getting to know other Board members who served with me. Wonderful people like Howard Luke, Joe Boivin, Jodi Yamamoto, Lowell Chun Hoon, Robin Kobayashi, and others became my lifelong friends. I was honored to work with Legal Aid’s wonderful staff members, not to speak of the lay Board members like the late, great community activist Alice Greenwood. I believe I got more out of my serving on the Board than Legal Aid ever did.   

What makes Legal Aid worthy of your support?

Legal Aid is the only non-judicial organization I know of that has its own staff lawyers and permanent professional support staff providing free legal services day in and day out. It's always there, ready to be counted on to assist with legal advice. This includes representation in social service agency proceedings, and, in appropriate cases, court representation.  Even if you can't contribute time, every dollar you can spare uplifts someone's hopes, and the community as a whole. 

Born and raised in the Hyogo Prefecture in Japan, Hitomi "Makalani" Imai, a Legal Aid client, never imagined she would live in Hawaii – “a beautiful land, with such beautiful energy,” she describes.

She is excited about her future as her life has turned around in surprising ways, and has adopted the Hawaiian name "Makalani" (eye of heaven) to symbolize a new start. She is also launching her life coaching program for fellow Japanese early next year. 

“I’ve always been thinking of my experience because emotional abuse is a big thing,” says Makalani. “My whole life is up and down, and I didn’t have the confidence. Now I know how to get the confidence. And I know many Japanese struggle with the same thing because of the culture. So, I decided to become a spiritual life coach.”

There had been a season in Makalani’s life when she was unable to speak and stand up for herself, and Legal Aid helped her get through it. 

It started in 2017 when she arrived on Oahu and married a man she met online after several months of courtship. They had a rocky beginning. He had broken up their engagement once for “not keeping some promises.” One promise was for Makalani to stop communicating with friends. 

About a year into the marriage when Makalani applied to become a lawful permanent US resident (get a green card), her husband vacillated between supporting and not supporting her application. He threatened divorce and told her to go back to Japan. She finally decided to divorce him when he denied support on the day of Makalani’s immigration interview. 

Makalani was resigned to accept her fate until she found out about Legal Aid through a friend. Legal Aid stepped in and negotiated with her then husband, eventually getting her to receive financial compensation.

“The Legal Aid attorney sent him a beautiful, strong, confident email to negotiate,” recalls Makalani. “It is not about the money, but it gave me the confidence that I’m okay, that I will be fine. With Legal Aid’s support, I finally stood up for me.”

The support Makalani received from Legal Aid staff went beyond the legal battle. They were there for her emotionally; they became her pillars of strength.

“Whenever I start to worry, the attorney and the paralegal always get back to me,” she says. “They were very supportive all the time. They are amazing!”

The divorce was finalized in 2019, and in April 2021, Makalani finally received a green card, applying as a self-petitioner under the federal Violence Against Women Act (VAWA). In a few years, she plans to apply for US citizenship. 

“Legal Aid helps immigrants who are in a position of being powerless. They think that they have nowhere to go. But Legal Aid helps them and lets them feel they are important individuals.”

Now, while preparing to launch her business called “Aloha Style Services,” Makalani works with a construction company using her administrative and accounting background. She also freelances as a translator of information materials from English to Japanese, and is currently in a supportive, loving relationship. 
​
“I’m doing great,” she says. And her smile says it all.

Advocating for justice by making legal services accessible – that’s one of the passions of Charles Greenfield, a longtime supporter, and former Executive Director of Legal Aid Society of Hawai’i.

The spark started when Charles, who also goes by “Chuck,” was a young legal aid lawyer in San Jose, California. As his interest grew, it relocated him to different states and countries. He served in various roles as lawyer, consultant, and executive director - in Northern Virginia, Washington D.C., Guam, Vietnam, Myanmar, Cambodia, Saipan, the Federal States of Micronesia, American Samoa, and the Republic of Palau.

Chuck’s time in Hawaii as Legal Aid’s Executive Director from 2006 to 2009 was short but meaningful.

He faced three significant challenges when he started at Legal Aid: (1) the high number of residents facing critical civil legal needs throughout the islands; (2) a Legal Services Corporation restriction preventing Legal Aid from representing Hawaii residents who were from the Federated States of Micronesia, Republic of the Marshall Islands, and the Republic of Palau; and (3) Legal Aid’s low salary levels.

To meet the tremendous need for civil legal services, Chuck aggressively promoted the telephone intake system, now called “Intake,” expanded Legal Aid’s outreach efforts, and increased and improved partnerships with community groups and government entities.

Chuck led the effort, with support from others, to successfully convince the Board of Directors of the Legal Services Corporation to change its regulation to allow for representation by Legal Aid of Micronesians living in Hawaii.

In an attempt to raise salaries paid to Legal Aid employees, he received the support of Legal Aid’s Board of Directors to increase salaries. Another achievement was working in collaboration with others to establish the Hawaii Access to Justice Commission. Chuck was a member of the first Hawaii Access to Justice Commission.

“To make justice real, we need to ensure that people have access to legal aid. We can help them get relief, or fight discrimination,” says Chuck. “There are so many people whose lives are being trampled on because they don’t know their rights.”

Chuck is now retired with 45 years of legal aid work under his belt. But he is far from done in helping the community. He recently finished serving as interim executive director for American Samoa Legal Aid, and also retired as general counsel for Micronesian Legal Services Corporation. He lives on the Big Island.

He is calling on lawyers to lend a hand, or a voice, in this advocacy.

“As lawyers we have an obligation to see that people are treated fairly under law,” says Chuck. “We have an obligation to see that something is done to help those with unmet legal needs. One way is to contribute money or time to Legal Aid.”

According to Chuck, Legal Aid Society of Hawai’i is one of the premier legal aid programs he has seen throughout the country with its “innovative programs, excellent leadership team and wonderful staff.” 

“The future is bright for the organization, but it needs money and volunteer lawyers,” he stresses. “It is important for the community in Hawaii to contribute to Legal Aid so we can help them staff up for the challenge and help bring positive outcomes for residents. We need to help make justice real for our community.”

That’s why he donates to Legal Aid, Chuck says.

“So many people are facing critical challenges. There is certainly something we can do about that. Good legal advocacy can bring them much-needed relief.”

When Melissa Wong stepped into Law School in California about a decade ago, she envisioned herself working in a private or government firm, never for a non-profit.

But that didn’t happen. After graduation, she found herself back in Hawaii and without a clue which path to take. A friend suggested applying at Legal Aid. It was an easy decision for Melissa, having interned here as a Summer Law Clerk.

“What I do is very rewarding and meaningful. I’m glad I followed my friend’s suggestion. I’m grateful that God had a different path for me,” shares Melissa, now the Senior Staff Attorney in the Public Benefits Department at Legal Aid.

“I know that every day I come to work I can have a big impact and make a difference in someone’s life.”

That someone could be a jobless father, a food-insecure mother, an abused child, a financially strapped kupuna, or a homeless family.

Thousands of people seek Legal Aid’s services every year. Melissa directly supports families get back on their feet and those who face barriers to obtaining the social service benefits they need to help themselves.
It has been five years since she started; Melissa’s passion to help has not wavered. She is a staunch advocate for education, constantly encouraging her clients to be pro-active.
 
“I try to empower them that they could make a difference especially if they experienced injustice,” says Melissa. “They have a powerful voice.”
 
One client that stands out is a woman who has been claiming social security benefits since 2017. Her physical and mental a disability would certainly qualify her for social security, but she kept getting denied. Melissa stayed with her, appeal after appeal, until they were granted a hearing. In July this year, after four years, the woman finally got approved.
 
“We both cried when we found out,” says Melissa.
 
This September, Melissa won another appeal for a client whose GA benefits were terminated by the Department of Human Services. DHS had refused to qualify her based on her physical or mental disability. Melissa strongly argued for the case, and they won.
 
With these success stories, and many more, Melissa admits she couldn’t see herself working anywhere else. She loves her work and the clients that she serves.
 
“When I come home after a day’s work, I feel satisfied. There’s a special satisfaction you feel knowing that you helped someone.”

My daughter, Jerelynn, passed away from medical complications about two years ago. She was only 29 years-old, fighting for her life at the hospital, when my husband and our granddaughter, Tamia, saw her for the last time. Tamia was only 4 years-old and she saw everything – the doctors trying to revive her mother. It was horrible.

We were worried about what would happen to Tamia. I was in prayer all the time and could not eat, sleep, or think, because I was so afraid that someone was going to come and get the baby. I had a family friend who suggested that I call the Legal Aid Society of Hawaii to ask about guardianship and adoption for Tamia.

I was so relieved when I met Mr. Russ, our Legal Aid attorney, for the first time. He was patient, honest, and knowledgeable. He told us straight that this would be a long process because of some of the issues we were facing, and he really helped us to understand how the court system worked. If it weren’t for Legal Aid, there’s no way we could have afforded to hire an attorney to adopt Tamia.

Tamia is doing much better today. She is not crying anymore. When we visit her mother’s grave on Sundays after church, Tamia plans what kind of flowers she wants to bring and looks forward to packing a suitcase of things to show her mom. She loves to draw and writes little notes for her mom, too.  

We do our best to continue what Jerelynn wanted for Tamia. Education was important to Jerelynn and she enrolled Tamia at Kamehameha Schools for preschool. Tamia is now in kindergarten and loves school. Jerelynn was such a hard-working, loving, and caring single mother. We want to do exactly what she did for her baby. It’s that memory of her that keeps us going.

I want people to know that Legal Aid gave us a chance and fought for us, they felt our pain and walked this journey with us. They’re for real, down to earth, knowledgeable people, who helped us to keep our family together when everything felt like it was falling apart. 

- Tammy Lee Pii