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COVID-19 Pandemic Impact on Immigrants


​Last updated 11/04/2020

US CITIZENSHIP AND IMMIGRATION SERVICES (USCIS) CHANGES

The USCIS Honolulu Field Office is open; however, a government order shutting down Honolulu County could change the ability for in-person’s visits.  You should only go to the Honolulu Field Office if (1) you receive a notice of appointment and (2) you follow the COVID-19 protocols on your notice.  Please keep in mind that if you are traveling to Honolulu from another county for an appointment, e.g., roundtrip from Hawai'i, Maui, or Kaua'i counties to Honolulu, you will need to abide by your county protocols upon your return. 

If your appointment or biometrics was cancelled due to a Honolulu County shut-down, the USCIS Honolulu Field Office will send you a notice with a rescheduled date and time. 
 
Renewal/replacement alien cards for Lawful Permanent Residents are taking longer due to COVID-19.  The USCIS Honolulu Field Office invites you to write a letter to the Honolulu Field Office requesting a verification letter if you have already submitted a FORM I-90 and reside in the State of Hawaii.  You will need to enclose a copy of the I-90 receipt notice with your request.  On a case-by-case basis the county DMVs are accepting this verification letter from USCIS as temporary proof of legal status until your renewal/replacement alien card arrives.  There is no guarantee that the DMV will accept the letter.  The Honolulu Field Office is located at 500 Ala Moana Boulevard, Suite 2-403, Honolulu, HI 96813.
 
USCIS has offered 60-day extensions to deadlines for some notices and requests dated between March 1, 2020, through Jan. 1, 2020. Visit the USCIS COVID-19 webpage for more details (See Deadlines for Certain Requests, Notices, and Appeals).
 
If you need to talk to a live person, call the USCIS Customer Service Center at 1-800-375-5283 between Monday and Friday, 8am to 8pm Eastern Standard Time. 
 
USCIS offers limited information in other languages on their Multilingual Resource Center webpage.

Immigrant worker's Rights

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How to file a complaint: If you believe you have been subjected to discrimination by Legal Aid, there are 3 ways to file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights: 

Click here for more information.

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  • Home
    • About
    • Mission & Vision
    • Board of Directors
    • Locations
    • Legal Aid Newsletter
    • Annual Report
    • Outreach Calendar
    • Staff >
      • Staff
    • Contact Us
  • COVID-19 Legal Help
    • Unemployment COVID-19
    • Financial Assistance COVID-19
    • Funeral Assistance COVID-19
    • Stimulus Payment COVID-19
    • Housing & Utility Assistance COVID-19 >
      • Rent/Mortgage Assistance
      • Utility Payment Assistance
      • Locked Out by Landlord
      • Utility Shutoff by Landlord
    • Shelters COVID-19
    • Health COVID-19
    • Food Resources COVID-19
    • Courts COVID-19
    • Family and Safety COVID-19
    • Children COVID-19
    • Schools COVID-19
    • Immigrants COVID-19
    • Seniors COVID-19
    • Military COVID-19
  • Resources
    • Kupuna Legal Aid Services
    • Brochures
    • Self-Help Centers
    • Filipino Resources
    • Chuukese Resources
    • Marshallese Resources
    • Kosraean COVID Resources
  • Opportunities
    • AmeriCorps Positions
    • Employment Opportunities
    • Volunteer >
      • Clerical Aides & Paralegals
      • Law Students
      • Pro Bono Attorneys
      • Kauai Disaster Relief Training
      • Hawaii County Disaster Relief Training
      • Employment Authorization Document Training
      • Self-Help Center Training
      • Fair Housing Testers
  • Legal Aid Impact
  • GIVE NOW
    • Support Our Work
    • Ways to Give
    • Cy Pres Funds
    • Leadership Circle